Ordora takes orders when your team is in the middle of the rush: phone, WhatsApp, SMS payment, POS and Touchpoint included, with the mobile app to stay in control.
30-day trial · 1-click cancellation · EU-hosted data
Every plan includes the 24/7 AI agent, phone + WhatsApp + Web Chat, a dedicated number, the Touchpoint, the mobile app, SMS payments and a 1-hour video onboarding.
Solo or single point of sale getting started
Monthly, no commitment.
Established restaurant with lunch and dinner rush
Monthly, no commitment.
High volume or multiple channels
Monthly, no commitment.
Very high volume or peak season
Monthly, no commitment.
One quota, every channel
5 messages = 1 minute
Phone, WhatsApp, Instagram, web chat: everything draws from the same plan. One counter, no surprise per-channel bill.
The revenue you let slip away when the phone rings unanswered during the rush — without promising guaranteed income.
Four concrete blocks: taking orders, collecting payment, syncing the POS and steering the rush.
Phone, WhatsApp, Instagram DM and web chat take orders while the team is already busy.
SMS link, synced POS, kitchen ticket and payment status in the same operational flow.
Touchpoint tablet, mobile app and real-time dashboard keep service legible minute by minute.
Onboarding, plan-based support, GDPR, EU hosting, encryption and audit logs.
Limits, channels, SLA and integrations are laid out clearly so you can decide with your team.
On mobile, swipe the table or use the Plan A / Plan B comparator.
AI voice minutes included
Essentiel
500 min
Pro
1,500 min
Payment SMS included
Essentiel
200
Pro
600
Voice overage
Essentiel
€0.25/min
Pro
€0.22/min
Active channels
Essentiel
All channels
Pro
All channels
Covered hours
Essentiel
24/7
Pro
24/7
Dedicated number
Essentiel
Included
Pro
Included
Sites included
Essentiel
1 site
Pro
Multi-site
Custom connector
Essentiel
-
Pro
-
Touchpoint tablet
Essentiel
1 device
Pro
3 devices
Mobile management app
Essentiel
Included
Pro
Included
AI voice
Essentiel
1 custom voice
Pro
Voice + tone
Languages
Essentiel
FR
Pro
FR + EN + ES
Support
Essentiel
Email + chat
Pro
Priority
SLA
Essentiel
99.5%
Pro
99.8%
Onboarding
Essentiel
1h video
Pro
1h video
EU hosting
Essentiel
Included
Pro
Included
Restaurant owners on what changed once Léa took over the phone.
Testimonial
We used to let it ring during service. Now Léa picks up, takes the order and texts over the payment link. In the evening I don't even think about the phone anymore.
Marc Lefèvre, owner
Trattoria del Borgo, Lyon
No more calls dropped at night
Testimonial
Lunch is non-stop. We got a good hour back per service because nobody leaves the counter to answer the phone.
Sarah Benali, floor manager
Burger Yard, Marseille
About 1 hour saved per service
Testimonial
I run three sites. Phone, WhatsApp, the POS, it all lands in one place. I'm not juggling ten tools anymore.
Thomas Roy, director
Maison Roy, Nantes (3 sites)
3 restaurants tracked in one place
No. Monthly stays without commitment. Annual gives -15% if you want to smooth the budget.
Yes. The trial lasts 30 days and validates your real flows: menu, hours, POS, payment and rush scenario.
No cut-off. Overages follow the transparent rates in the comparison.
We support the POS systems listed by default. If yours isn't there, we handle the integration before deployment.
Everyone starts with a 1-hour video onboarding: we set up the menu, scripts, hours and POS together.
The Touchpoint lets you verify, edit or replay an order before sending it to the kitchen. Sensitive cases can be routed to the team.
Yes. EU hosting, GDPR, encryption, audit logs and deletion on request.
Yes for normal restaurant use, with fair use beyond 8,000 min/month.
Yes. The included SMS cover the payment links scoped in your plan.
You keep access until the end of the cycle and can export your data.
No. Prices are shown in € ex VAT. 20% VAT applied on the invoice.
Monthly flat fee with transparent overages. No hidden fees.
Yes, Léa clearly announces she's your restaurant's voice assistant (legal transparency). In practice, customers adapt quickly: the conversation flows better than a traditional voice menu, and stays available even during peak rush.
Onboarding tailors tone, scripts and phrasing to your identity. Custom voice from Essentiel plan. Plan 30 minutes for initial setup, then Léa learns continuously from your real orders.
Léa automatically redirects to you on the keyword 'human' or for sensitive cases (major allergies, complaints). When the AI detects a case that needs a human (or the customer asks), it transfers the call straight to you. The mobile app alerts you and keeps you in the loop in real time.
Last call
Start with a clear scope: menu, POS, payment, field test, then a no-commitment decision.
Ex VAT pricing, monthly plan, EU-hosted data.
Step 1
We check your menu, your channels and POS compatibility before configuring Ordora.
Step 2
The agent, scripts, hours and Touchpoint are prepared with your field rules.
Step 3
You validate orders, payments and kitchen tickets before going live.
Step 4
You keep control of the plan, volumes and rollout pace.
